Forum Discussion

dumbshe's avatar
dumbshe
Channel Surfer
2 months ago

When trying play tv through the stereo says non-active

I've tried everything how can I get HDMI to say active 

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 months ago

    Hi, dumbshe 

    Thanks for reaching out.

    I understand that you have a setup concern regarding your HDMI activation, and I'd like to gather some additional info to better understand your setup.

    Share with us the details below.

    • Do you have a Roku TV or a Roku device?
    • What external device have you plugged in?
    • Did you receive any error code?

    You can also add necessary information to help us understand the setup further.

    Keep us posted.

    Thanks,

    Roku Community Team