Westinghouse software update issue

Hi there! rda4 

Thanks for reaching out!

I see you're having trouble updating the software on your Roku Westinghouse TV, and it’s not recognizing the model. Could you share some details with me so I can better help you out?

• Do you see an error prompt pop up on your screen? If so, could you snap a quick photo of it and send it my way?
• Have you taken any troubleshooting steps to fix the issue?
• Could you please tell us the current OS version your Roku is running?

If you haven't already tried troubleshooting, here's a quick step you can take: just head to Home > Settings > System > Power > System Restart. After it restarts, give the software update another shot.

Looking forward to teaming up with you!

Roku Community Team