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susieq1216's avatar
susieq1216
Newbie
5 years ago
Solved

wall outlet is too far away to plug the power cable into

Just got my Roko Streaming Stick + and my wall outlet is too far away to plug the power cable into, even with the power extender cable. Can I just use a regular extension cord to plug it into or will that affect my connection? (when I just plugged it into the usb port it said something about insufficient power)

Thanks, Susan

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  • NTM23's avatar
    NTM23
    5 years ago

    That won't affect internet connection (if that's what you're talking about), but generally, it isn't a good idea to plug valuable electronics into an extension cord. I'm not saying something will definitely go wrong, but it's something you should stay away from if you can. Ideally, if you can find a way, plug the Roku stick directly into a surge protector. It works better if you plug it into an outlet as opposed to the USB port.

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  • NTM23's avatar
    NTM23
    Streaming Star
    5 years ago

    That won't affect internet connection (if that's what you're talking about), but generally, it isn't a good idea to plug valuable electronics into an extension cord. I'm not saying something will definitely go wrong, but it's something you should stay away from if you can. Ideally, if you can find a way, plug the Roku stick directly into a surge protector. It works better if you plug it into an outlet as opposed to the USB port.

    • Rick56's avatar
      Rick56
      Newbie
      3 years ago

      My Roku device worked perfectly plugged into my TV USB port but now I’m getting the message to plug directly into a wall outlet. Like user above, I don’t have a cord long enough AND, unlike like the above suggestion an extension cord or multi-strip does NOT work. Short of hiring an electrician to install a new outlet, what do you suggest?

      • renojim's avatar
        renojim
        Community Streaming Expert
        3 years ago

        Rick56, you can try a USB extension cable like this. If you have a stick with a USB cable that has a bump in it for the long-range Wi-Fi receiver then you'll have to include that cable in the chain and simply using a longer USB cable won't work.  I've never tried an extension cable inline with the USB Wi-Fi receiver, but it should work.