Volume on remote won’t go up, only down
Hi, my volume button is only allowing me to lower sound, not increase. It was working great and suddenly it seems the increase volume just isn’t working. I did see another post and the instructions t...
Forum Discussion
Update: Disassembled the remote. Only logical explanation is that the button on the little board inside is fried. My local big box store sells a replacement remote made by another company that is advertised as a replacement remote for Roku for about ten bucks. Hope it works!
Welcome to the Roku Community, Mecortin!
We appreciate you sharing your resolution and we'd be happy to suggest some choices regarding this matter.
For a better streaming experience, we highly recommend using a Roku remote as a replacement for your broken one. Our hardware is designed to work seamlessly with the Roku interface.
You may check this website for our available Replacement Roku remotes.
In the meantime, you may install the Roku mobile app as an alternative to your physical remote so you can continue streaming while waiting for your replacement physical remote. This app is a free application for iOS® and Android™ devices that turns your mobile device into a control center for your Roku streaming player or Roku TV™ system.
I hope you find this information helpful!
Best regards,
Carly
