Forum Discussion
cloud216merlin
2 years agoChannel Surfer
I am already in touch with ROKU about this = when the volume all of a sudden quits it quits for 'every show" not just the one I would be watching. Like I said; it happened 3x this year and the batteries I took out were still good. I even have an account number tied. to this problem.
RokuTakashi
2 years agoCommunity Moderator
Hi, cloud216merlin
Thanks for keeping us posted.
We're sorry to hear about the issue you've encountered with your Roku remote. We've forwarded your concern to our Support team who'll be reaching out via email to assist you further.
We appreciate your patience and understanding as we sort this out.
All the best,
Kash