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KNolan1's avatar
KNolan1
Reel Rookie
2 years ago
Solved

Volume Button Broken on New Remote

Since purchase, my new Roku remote volume up/down button does not work properly. This is not a troubleshooting issue, but a flaw. I simply want Roku to replace it but have not been able to reach cust...
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KNolan1's avatar
KNolan1
Reel Rookie
2 years ago

Hi There,

TY for your help. I went thr the suggested process, but the issue has not been resolved. The system says that it is unable to set up the remote to work with my Insignia TV + "Try again or set it up later". 

As I only purchased a new Roku Streaming Stick at the advice of Roku, this is a disappointing issue where I didn't formerly have one.

K