Forum Discussion

Sueskennedy97's avatar
Sueskennedy97
Reel Rookie
11 months ago

Voice remote pro will not charge

Would anyone know how many years a voice remote pro’s rechargeable batteries last? I purchased mine Aug 10, 2021 and I plugged it in this morning and it wouldn’t charge!  I charged it for 6 hours.  It just won’t charge is there a fix or do I need a new one?

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    There's no simple answer.  If the remote has been sitting unused for a while, the battery may have discharged to the point of rendering it useless.  All rechargeable batteries have a lifetime that depends on multiple factors.  You can probably find a replacement battery on eBay if you're able to open the remote.  It's a real pain, but it just snaps together.

    You can try the old reboot the remote routine by holding the pairing button for 20 seconds or pressing Home and Back simultaneously for 20 seconds, but if the battery is toast, it won't do any good.