Forum Discussion

BriGuy1701E's avatar
BriGuy1701E
Reel Rookie
5 months ago

Voice Remote Pro Slow Charging

My remote is slow charging. I have had it charging all day and it is only at 38%. I read it should take three hours. Why is the charge not doing anything?
remotes
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
5 months ago

Hi BriGuy1701E,

Thanks for posting in the Roku Community!

We understand that you charged your Roku Voice Remote Pro for an entire day, but it only reached 38% battery. We would be glad to assist you with this.

Let's see if this will work for you.

Reset your Roku remote.

  • If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
  • If your rechargeable voice remote does not have a pairing button, press and hold the Back 

    and Home for 20 seconds.

If the issue persists, please let us know.

Cheers,
The Roku Community Team