Forum Discussion

level10problem's avatar
9 months ago

Voice Remote Pro RCS01R does not hold charge

Hello, I have a voice remote that I ordered 6/1/2021. Remote is now showing 10% charge after a full charge cycle. I tried changing the cables, make no difference. There is some defect with the unit , possibly the battery.

Is there any way to fix this ?

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Supposedly, pressing and holding the Home and Back buttons (the two buttons below the power button) for 10 seconds resets the remote.  I'd be surprised if it helps, but it's worth a try.  You may have to pair the remote again.

    It could be the battery.  They're available on ebay, but I have no experience with any of them.  Here's one listing that looks like the right battery:  https://www.ebay.com/itm/116014535748