Voice remote pro not holding a charge
Hi there - having an issue with Voice Remote Pro not holding a charge. I’ll plug it in and let it charge for 24 hours - and as soon as I disconnect- it shows that remote needs charging! this has...
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Hi Emissary35,
Thank you for posting here in the Roku Community!
We apologize for the inconvenience that it has caused you, and this is not what we aim for. We always aim to provide our customers with the best streaming platform and ease of use when using our products.
Please be aware that currently, our appropriate Roku team is still investigating this issue that you had with the Roku remote.
Your extended patience and understanding are much appreciated.
Kind regards, John
And how much longer is it going to take to 'investigate this issue'? My Voice Remote Pro is defective, it will not charge all the way to 100% and the charge decreases rapidly, it's never shown 100% charge ever with the charging cable disconnected. How about sending me a remote that actually works the way it's supposed to!
