Voice remote pro not charging
I bought 2 voice remote pro controls less than a year ago and they no longer charge. I cannot find the serial number but I have the MAC address, model #, and The sku#. How do I start the return proc...
Forum Discussion
Hi Sashaax3,
Thanks for the message,
In order for us to pass your concerns to our Roku Support, we will be needing information such as the Roku device that you are using with the Roku remote.
For more information about how to find the serial number of your Roku device, visit our Support page here: How to find the serial number or device ID for your Roku® device | Official Roku Support
We appreciate your patience with this matter.
Best regards,
Mary
