pupdog
9 months agoReel Rookie
Voice Remote Pro 2nd gen voice not working
My Voice Remote Pro 2nd gen's voice functions died. Read other threads, reset, re-paired, removed and re-added, even paired to other Roku products. It detects no voice, hands free or with the mic button pressed.
I reached out to support chat and was told the remote was not compatible with my Hisense tv, call them, despite it not working paired to a streaming stick 4k or an older Ultra.
The webpage for warranty returns directs me back to chat.
Is there a secret option I'm missing somewhere to get a person that knows what's going on?