Forum Discussion

Ranger-Rooster's avatar
Ranger-Rooster
Newbie
4 years ago

Voice Remote Pro— Factory Rest Possible?

I just received my voice remote pro. After the initial pairing, all of the buttons were working fine. It could power off the tv and control the volume. As I continued to complete the set up, I came t...
remotes
Roku Voice Remote Help
makaiguy's avatar
makaiguy
Community Streaming Expert
4 years ago

Ranger-Rooster-

Have you tried "forgetting the remote" and setting it up again?
Settings > Remotes and devices > Remote (in use) > Forget remote

If it still doesn't work, some people have reported success by not resetting using the "Remote (in use)" option, but by setting it up as a new device:
Settings > Remotes and devices > Set up a new device > Voice remote

  • wannaknow's avatar
    wannaknow
    Binge Watcher
    3 years ago

    Thank you Ranger-Rooster ,

    Your suggestion of "Settings > Remotes and devices > Set up a new device > Voice remote"  worked for me.....

    I had been trying to set up a new Voice Remote Pro as a "set up remote" & of course wasn't getting any where....

    I'm a happy camper now, everything seems to be working as it should.... :smileyhappy: .......

     

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      3 years ago

      wannaknow-

      I applaud you for finding a year old post that solves your problem.  Most people don't bother to search.

      • wannaknow's avatar
        wannaknow
        Binge Watcher
        3 years ago

        Its called "desperation"....especially when I knew it was something very simple that I was overlooking.... :smileyvery-happy: .....

  • rstruitt's avatar
    rstruitt
    Reel Rookie
    3 years ago

    The forget remote option is absent on the voice remote pro. 

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      rstruitt, I believe that option is only available if you have more than one remote paired.  I don't think you can forget the only remote that's paired, but I'm too lazy to pair another remote to see if that option appears.

  • Reaton1984's avatar
    Reaton1984
    Reel Rookie
    3 years ago

    I just used the find remote feature through settings, not the push button on the actual Roku device (even though I obviously knew where the remote was as I was holding it in my hand) and somehow it made the remote fully work.