Voice Remote not connecting
I am attempting to connect my voice remote to the roku streaming stick and it is not pairing. The light will not even blink. I've removing the batteries. Put in new batteries. Removed and reconnected the streaming device. Tried pairing a different roku remote and the same issue with that remote. Neither will give the indicator light when I click the reset button. Therefore, I cannot move thru the screen on my tv to get to settings.
This seems to be a common issue for roku with all the post and the fact that I already needed to replace my device previously.
Hi, Sonya4
Thanks for keeping us posted.
We recommend visiting this support article on How to fix your Roku voice or simple remote that is not working. This article includes detailed troubleshooting steps and information on how to fix your remote.
If the issue persists after following the guides in the link, please keep us posted, and we'll be assisting further.
All the best,
Kash