Forum Discussion

shirleypop's avatar
2 years ago

Voice option stopped working

I've only had my Voice remote pro for a couple of months and now the voice option only works one time and then when I turn the voice option off and then back on again, it works, but only once again.  Yes, I've  paired it several times and it is fully charged.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, shirleypop

    Thanks for posting, and welcome to the Roku Community.

    We're sorry to hear about the issue you've encountered, and we'd like to collect some information for us to further assist. May we know what specific Roku device you are having issues with? Also, have you tried performing a system restart on your Roku streaming device? 

    With more details, the better we can assist.

    We hope to hear a response from you.

    All the best,
    Kash