Forum Discussion

arloesq1's avatar
arloesq1
Newbie
3 years ago

Viewing and channel issues

Any channel, even Roku and Hulu will play for a while then stop with an error code RLP 1002. Anyone know what that means and how to fix it?

1 Reply

Replies have been turned off for this discussion
  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi arloesq1,

    Welcome to the Roku Community!

    We're happy to assist you with your problem with streaming. Please provide us with more details about the problem you encountered.

    • What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV)
    • How are you powering your device?
    • How far is your device from your network router?
    • Do you have cellular data, so we can try connecting your device to your hotspot?

    With detailed information, we will be able to assist you further.
    Best Regards,
    Eunice