Forum Discussion
This is literally happening to me right now. I have no idea what’s happening and it’s a TCL Roku TV as well.
Hello Community Users,
Thanks for reaching out to the Roku Community.
If you are still seeing the issue occur, we suggest you check the video cable it should be firmly connected to the Verizon FIOS and to the HDMI on the Roku TV, or may try using another cable and see if it helps.
We would also suggest you restart your Roku TV before making the connection, to do this go to the Settings menu by navigating to Settings > System > Power > System restart.
Please keep us updated.
Regards,
Nimfa
- Udi1503 years agoNewbie
This happened to me a few months ago for several days, then went away. The green came back a few days ago, and this time i found the solution online: Go to Settings, then Video Settings (barely visible through the green, but you can find it). You’ll see that your resolution is set to 2160p for some reason. Change it to 1080p and that will fix it. Until the Fios box decides to randomly change it back to 2160, but at least now you know what to do. Upshot is, this is a fios box problem, not Roku or your hdmi cables.
- danyelledr3 years agoNewbie
Udi150 This fixed the problem immediately. Thank you.