I have an issue and not sure what to do. A few months ago I bought a Voice Remote Pro on Amazon. It works great...or it did except for one problem. The USB adapter that came with it does not fit and so the remote cannot charge. I have tried others with no luck either. My remote's battery has now run out. Help please.
You're sure you're putting it in right side up?
If so, and it was like that in the first place, you really should have returned/swapped it immediately. At this point, you're probably going to need to do a warranty replacement which is generally slower.
Unless you want to get a little DIY and see why it doesn't fit. My guesses would be the circuit board is misaligned, or there is some plastic flashing that could be trimmed away. But given that it's under warranty, I wouldn't go down that path unless you really enjoy fixing things yourself.
