Forum Discussion

Rocketboy22's avatar
2 years ago

Updating channels stuck on loading screen

My tv has been updating the channels for 3 hour and I can’t do anything to stop it what is the correction for this.

3 Replies

  • Corn's avatar
    Corn
    Reel Rookie

    I completed setting up my new tv and it is stuck on updating channels for the last 2.5 hrs? Any suggestions?

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Rocketboy22,

    Welcome to the Roku Community, and we appreciate your effort to reach us!

    Can you please provide us with more specific information about the issue you are experiencing? Are you being prompted with an error message? In addition, can you please specify the exact steps you are taking to reproduce this issue?

    Once we have this information, we'll be able to assist you further from there.

    All the best,

    Chel