Forum Discussion

RyeBread23's avatar
RyeBread23
Reel Rookie
5 years ago
Solved

Unsupported tv brand?

I have a Roku Streaming Stick+ and I cannot get the power and volume buttons to work on my Element TV. I tried their codes and they will not work and I cannot seem to find how you change your tv bran...
  • Tivoburkee's avatar
    Tivoburkee
    5 years ago

    With new batteries in the remote, and the roku not buried behind the tv, if you have to put in side hdmi input of the tv, or get a hdmi extender to bring the roku out behind the tv just during programming. You get better results.

    When it says the Element tv doesn't work with your roku remote it still gives you choice to try again, do it a couple of times then it will offer you to change brands or it will switch to using the hdmi-cec signal instead of IR. See this thread:

     

     

    https://community.roku.com/t5/Remotes-Accessories/Volume-control/m-p/587572#M9899