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kajunwolf's avatar
kajunwolf
Newbie
2 months ago
Solved

Unable to use power or volume on my Jensen TV

I have a 5 year old Jensen flat screen TV. I have a Roku Sound bar with Roku Voice Remote. I can not get it to control power on TV. Anyone have comments or suggestions?

remotes
  • RokuHaz-M's avatar
    RokuHaz-M
    2 months ago

    Hi, kajunwolf 

    Thanks for reaching out.

    To control the power and volume, you need to set up the remote first for the TV controls. 

    Here's how: Go to Home > Settings > Remotes & devices > Remotes > Choose your remote name > Set up remote for TV control. Then follow the on-screen instructions. For more detailed help, you can follow this support link.

    Hope this helps!

    Roku Community Team 

1 Reply

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    2 months ago

    Hi, kajunwolf 

    Thanks for reaching out.

    To control the power and volume, you need to set up the remote first for the TV controls. 

    Here's how: Go to Home > Settings > Remotes & devices > Remotes > Choose your remote name > Set up remote for TV control. Then follow the on-screen instructions. For more detailed help, you can follow this support link.

    Hope this helps!

    Roku Community Team