Forum Discussion
2 Replies
- RokuEmmanuel-DCommunity Moderator
Welcome, dashaperek46.
Thanks for reaching out here!
We’re looking into the problem you had while trying to update your Roku. Could you share more info to help us out?
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times)
We look forward to hearing from you!
Roku Community Team
- dashaperek46Reel Rookie
Serial number X01200KWMK2A
Software version 11.5.0 build 4235 -CT
Device id S0MR622WMK2A
Onn model 100012586-CA
Issue problem report id
2A -227- 296