I've rebooted already, tried hardwired, and have an excellent connection. I've also tried remote, but nothing else will work. It still doesn't let me move past error 033. It was fine until you decided to update it. It was working fine a day ago.
Hi, Maryapplequist6
Welcome!
I understand that you've encountered an issue while updating your Roku device, TV.
Our team is aware of the issue and is actively working on a fix. In the meantime, could you please provide us with your Roku TV information, including the model number and Device ID? Also, if possible, can you provide us with an image of your TV screen when attempting to update?
Hoping for your response.
Thanks,
Roku Community Team
