I moved a device to another location and tried to change the location name under "custom location". Every time I hit "save" after changing the location name, it reverts back to the original location.
Hey! OnPointe
We're still reviewing the details we asked for earlier so we can move forward with the investigation. Whenever you get a moment, feel free to send it over; it'll help us a lot.
Hoping to hear from you soon!
Roku Community Team
Again, I thought I answered this question. There must be two threads going. Anyway, I use Edge (always update to latest). No difference when I used Chrome. Haven't tried in past three weeks as the workaround got the job done.
Thanks for the info, OnPointe!
We've shared this with our team and will keep you posted with any updates as they become available.
Roku Community Team
Hey! OnPointe
Just following up, could you share what specific browser you are using, and if trying a different one works for you?
Let us know when you get a chance!
Roku Community Team
Worked like a charm! Bug still hasn't been fixed for 8 months after your post. I will try to get it support.
Welcome, OnPointe
It seems you're experiencing some issues with your Roku device. Could you share a few more details so we can take a closer look?
Let us know when you can!
Roku Community Team
Please read my above reply! The problem is the bug has not been fixed!
