Forum Discussion
Hello
Try this
If you're unable to pair your Roku Streaming Stick 4K remote, follow these additional steps to resolve the issue:
Ensure Correct Batteries: Double-check that the remote has fresh batteries installed. Sometimes, weak batteries may prevent the remote from pairing properly.
Restart the Roku Stick: Unplug the Roku Streaming Stick from your TV and power outlet, wait for about 10 seconds, and then plug it back in. This ensures the device is reset and ready for pairing.
Use the Roku App: If the remote still isn't pairing, you can control your Roku stick using the official Roku mobile app. This will allow you to navigate to the settings and manually pair the remote via the Roku interface.
Check for Interference: Ensure there are no obstacles or interference between the Roku device and the remote. Ideally, the remote should be within a few feet of the Roku stick during pairing attempts.
Factory Reset: If all else fails, perform a factory reset on your Roku device by pressing and holding the reset button on the Roku Streaming Stick for 10-15 seconds. After resetting, try pairing the remote again.
- DanielVanier8 months agoReel Rookie
Thanks for your reply but I just received a new one and it work perfectly. I guess there was a default with the other one.