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Pastorscutter's avatar
Pastorscutter
Newbie
11 months ago
Solved

Unable to find any channels on scans

I have a new RV and I stalled 2 Roku TVs as I have my account with them at home. If I have wifi then streaming is no problem. But no matter what I try these tvs never find any local channels when I scan for them. So if I have no or poor Wi-Fi access....we get no TV to watch.

When I had a standard smart TV, all I had to do was a channel scan and I would get plenty of channels. 

Any suggestions? 

  • RokuJohnB's avatar
    RokuJohnB
    11 months ago

    Hi Pastorscutter Boovy51,

    Thanks for keeping us posted, and welcome to the Roku Community!

    We understand you're having a problem with the antenna channels. We're glad to assist. Kindly try to perform a system restart on your Roku device by going to Settings > Sytem > Power (if not an option, kindly skip the step). After doing so, please try to re-scan the local channels; you can refer to this support article here for more information on scanning local channels.

    Please try doing this and see if it helps with what you're experiencing.

    Kind regards,
    John

2 Replies

  • Boovy51's avatar
    Boovy51
    Newbie
    11 months ago

    I'm in the same situation as you. Tried to set mine up monday.

    Can understand why channels won't scan.  I've bought a router and sim put money on sim in router. Tv found WiFi of router but still can't get into apps or channels. 

    It's something with tv I cant fathom out. Plus what's it hot to do with my phone and account??

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      11 months ago

      Hi Pastorscutter Boovy51,

      Thanks for keeping us posted, and welcome to the Roku Community!

      We understand you're having a problem with the antenna channels. We're glad to assist. Kindly try to perform a system restart on your Roku device by going to Settings > Sytem > Power (if not an option, kindly skip the step). After doing so, please try to re-scan the local channels; you can refer to this support article here for more information on scanning local channels.

      Please try doing this and see if it helps with what you're experiencing.

      Kind regards,
      John