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IanLogan's avatar
IanLogan
Newbie
3 years ago

Unable to de-select live TV channels after September update.

We used to be able to de-select several live TV channels e.g. adult, QVC, etc but after the latest update they are ALL there. Having gone through all the menus there does not appear to be any way to get rid of them. We have young children around and obviously we don't want them to access channels that are unsuitable for them. 

Why has this facility been removed? One step forward and two steps back!

1 Reply

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 years ago

    Hi IanLogan,

    Thank you for letting us know about this issue, and welcome to the Roku Community!

    We will be more than happy to take a closer look into this issue that you're having with the live TV channels since it is not being detected. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV) If this is a Roku TV, does the back of your Roku TV have a connection for an antenna?

    With detailed information, we will be able to assist you further.

    Thanks,

    John