Forum Discussion

Vegas7's avatar
Vegas7
Reel Rookie
3 months ago
Solved

Unable to connect to internet error 014.30

Have tried multiple times, resetting TV, resetting router still getting error 014.30 This has been a week
tv & player support
tv & player wifi
  • RokuRhea-V's avatar
    RokuRhea-V
    2 months ago

    Hey there! Vegas7​ 

    The error 014 means your Roku can't connect to Wi-Fi—often due to a wrong password, weak signal, or router issues. 

    Try this:

    • Re-enter your Wi-Fi password carefully
    • Restart your Roku and router
    • Move Roku closer to the router
    • Make sure your network name is visible


    You can visit How to fix internet errors and issues on your Roku streaming device for more information.

    Hope this helps!

    Roku Community Team

Vegas7's avatar
Vegas7
Reel Rookie
2 months ago

I have tried numerous times messaging on this board to Roku in reference to error code 0 14. I have reset the router numerous times I have reset on the back of the television numerous times. I am now not able to reconnect to my network. My network always shows excellent for strength. I do not need to know megahertz gigahertz any of this other stuff I need a representative to call me and tell me how to get my four I repeat four televisions working

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
2 months ago

Hey there! Vegas7​ 

The error 014 means your Roku can't connect to Wi-Fi—often due to a wrong password, weak signal, or router issues. 

Try this:

  • Re-enter your Wi-Fi password carefully
  • Restart your Roku and router
  • Move Roku closer to the router
  • Make sure your network name is visible


You can visit How to fix internet errors and issues on your Roku streaming device for more information.

Hope this helps!

Roku Community Team