Forum Discussion

mkatoma's avatar
mkatoma
Channel Surfer
3 years ago

Unable to Cast to Roku TV

I am unable to cast from my Android phone (Android 13) to my Roku TV (TCL 65S555). I am able to cast from my Android phone to another tv (Hisense Android TV) but not the Roku TV.

My Roku TV does show up as an option to cast when using the Youtube app. However, I'm unable to cast to my Roku TV through any other apps, nor am I through the general Screencast.

Any assistance to troubleshoot would be appreciated.

16 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    mkatoma 

    I have never been able to use Android's native cast (Cast Connect) to cast through my Roku devices.  Some of my previous Android phones were able to use Google Cast to cast some content (ie. Youtube, Netflix, etc-- that symbol that allowed user to cast to TV from within the opened app.) 

    I just use third party casting apps now when needing to cast content from my Android mobile devices to the Roku device.  My personal preference is Web Video Caster (WVC), but others like Castify and Tubio work fine also.  

    With all the above, you install the app on your mobile device or phone (all can be found in the Play Store), and then you install a companion receiver on your Roku device. (all found in the Roku Channel Store).

    The apps mentioned above are free (with ads on phone), and all offer paid features also.  WVC is a one-time purchase of $3 or $4 for an ad-free full featured lifetime use, but the free version works perfectly fine. (a few additional features with the paid version).

    From the Roku Channel Store (companion receivers)...

    Web Video Caster 

    Castify

    Tubio

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator

    Hi mkatoma

    Welcome to the Roku Community. 

    We're glad you are here so we can best assist you. To use casting, the supported app must be installed on your mobile device and Roku TV. You must also connect your phone or tablet to the same wireless network as your Roku device. You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on the mobile device on your phone or tablet and selecting your Roku device.

    Please be guided through this link if you encounter errors accessing it: Cast from a mobile app to your TV.

    Keep us posted on how it goes. 


    Regards, 
    Nimfa

    • DjinnMagick's avatar
      DjinnMagick
      Reel Rookie

      RokuNimfa-C,  Unfortunately, you have really not given mkatoma any helpful advice at all. I'm not trying to be rude at all, just realistic, but you basically just repeated back to mkatoma what s/he already said s/he can't do. Both of mkatoma's Roku TV and smart Android phone devices ARE already sharing the same Wi-Fi connection as mkatoma already stated. You came back telling her she has to have both connected to the same Wi-Fi when she plainly, already said they are both connected to the same WiFi. It's like you didn't really even read her issue, yet simply copied and pasted something you've read in a Roku manual. I'm commenting on this issue because I'm having the exact same problem as mkatoma and so many professed Roku-knowledgeable reps over the web are offering the same type of advice, but not really addressing the issue with legitimate help because y'all are just repeating back what the end-user says they've already done and double checked. SO! What are the specific workaround steps to get an Android smartphone to cast to the Bluetooth-compatible Roku TV when both devices ARE running off the same Wi-Fi network? The only streaming app on my Android smartphone that finds my Roku and casts without issue is YouTube (just like mkatoma): How to make all other streaming apps copy what YouTube can do when it comes to casting? Why can YouTube cast from my Android smartphone to my Bluetooth-compatible Roku TV, yet no other streaming apps can? If one streaming app on my Android smartphone can find my Roku TV and cast to it, then there HAS to be a way to enable all other streaming apps (that have the cast icon) to work properly. Can anyone please assist with this very specific issue? Otherwise, never mind...it's getting way too frustrating hearing a "friendly" echo that brings no support. Cheers! ‌‌‌‌  

      • okiedoikie's avatar
        okiedoikie
        Reel Rookie

        Rocco needs to provide support and get their act together and make it compatible instead of doing all this Bluetooth stuff that guess what doesn't work

    • mkatoma's avatar
      mkatoma
      Channel Surfer

      I am able to cast from the YouTube app on my mobile device but not Netflix.

       

      Is there a way to cast from my mobile device to my Roku tv using Androids screen cast feature or if I'm in a mobile app for which an equivalent app is unavailable on Roku tv? I've been able to do these functions on my Android TV.

      • RokuNimfa-C's avatar
        RokuNimfa-C
        Retired Moderator

        Hi mkatoma

        Welcome to the Roku Community. 

        You can of course cast to your Roku TV what you are already watching on your mobile device. To use casting, the supported app must be installed on both your mobile device and your Roku streaming device. You must also make sure to connect your phone or tablet to the same wireless network as your Roku device.

        You can do this wirelessly with supported apps like YouTube and Netflix by opening the casting icon on a mobile device on your phone or tablet and selecting your Roku device. The channel will launch automatically on your Roku device and playback will begin.

        Please read the detailed article about: How to cast apps like YouTube or Netflix from your phone to a TV

        Keep us posted on how it goes. 


        Regards, 
        Nimfa