Forum Discussion

dawnandcambria's avatar
dawnandcambria
Reel Rookie
12 months ago

Tv won’t connect to WiFi booster

Can not get tv to connect to nether WiFi 6 booster. Any suggestions 

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    dawnandcambria 

    If you are using a RokuTV (as opposed to a seperate Roku device), make sure your "booster" is configured to use n/AC (wifi5) as well as AX (wifi6).  If allowed in configuration, also make sure that you are using WPA2 as well as WPA3. (this is just an authentication standard/protocol normally located in the wifi settings under "security")

    RokuTV and Roku devices do not currently support AX standards (which use WPA3 authentication), so any wifi6(ax) access point/extender/router/booster has to be configured to allow wifi5 standards (hence, enabling n/AC and WPA2).

    Feel free to post back some info on your AX equipment and can look into the specs for you.