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SkyeDog's avatar
SkyeDog
Reel Rookie
2 years ago
Solved

TV Turns off while in Cable mode with Roku attached

Using Roku Model 4800X with Samsung Smart TV (~7 yr old). After using TV thru Roku, if I return to using the TV through Cable mode,  the TV will turn off after 10-15 minutes. TV will power up with po...
  • renojim's avatar
    renojim
    2 years ago

    Have you tried turning off "power saving" under Settings->System->Power?  It may be that when the Ultra enters power saving it sends a command to the TV to turn it off.  You can also try turning off "1-touch play" under Settings->System->Control other devices.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Have you tried turning off "power saving" under Settings->System->Power?  It may be that when the Ultra enters power saving it sends a command to the TV to turn it off.  You can also try turning off "1-touch play" under Settings->System->Control other devices.

  • SkyeDog's avatar
    SkyeDog
    Reel Rookie
    2 years ago

    Thanks, I just turned off the power saving mode. Will see if that helps.