Tv turning on and off by itself
For some reason out of nowhere my tv will just turn off no logo saying it Will just goes to tcl•roku logo for a bit them goes to main menu and it’s sometimes again a few seconds later
Forum Discussion
A warm welcome here in the Roku Community, RICHJR!
Raising your concern regarding the Hisense Roku TV you own is appreciated as we are more than happy to assist you with this.
Before proceeding, may we know how are you powering your TV? It is highly recommended that you plug it directly into a power source.
With this being said, we could try one more step, and with your permission, we can perform a hard reset on your device. Please be informed that resetting your Hisense Roku TV will set you back to default settings, and you may need to re-link your Roku account and sign in on your channel subscriptions. Also, before doing this step, ensure you know your network connection's name and password.
To perform this, kindly navigate to your Home screen and select Settings > System > Advance system settings > Factory reset.
However, since you have mentioned that you purchased insurance on your Hisende Roku TV, we will let you decide if you want to directly reach out to them for further clarification and assistance.
Please let us know if this helps. We'll be anticipating your update!
Best regards,
Carly
