Forum Discussion

shakeslady's avatar
shakeslady
Reel Rookie
2 years ago

TV sound and power controls suddenly stopped working

My Roku voice remote suddenly stopped controlling the power and volume on my Panasonic TV.  It had been working fine 10 minutes earlier. I tried resetting it in the Settings menu, but none of the codes worked.

I don't think it's a problem with the TV since I am able to control it with the TV remote and with a universal remote without any problems. 

remotes

5 Replies

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    shakeslady-

    Try setting the remote up again for the TV, but this time try setting it up as a New Device.

    Settings > Remotes and devices > Add devices > Remote

    • shakeslady's avatar
      shakeslady
      Reel Rookie
      2 years ago

      I already tried that. No luck. It goes through all 7 Panasonic codes during the setup but none of them work.