Forum Discussion

ur065030's avatar
ur065030
Newbie
8 months ago

TV screen only red black and blue colors

TV screen only have red blue and black colors

Roku TV

6 Replies

  • Nancystahly's avatar
    Nancystahly
    Newbie
    8 months ago

    Hi, I experienced the same the night of the Biden/Trump debate, and again last night during the election results.  All apps work (Netflix, Apple, Hulu, MAX, etc) but the picture is "negative"  -  black is white and white is black.  I'm trying to find out if it's ROKU's problem or my Internet provider.  Both of these events were when networks and apps were providing "live" coverage.  

     

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      7 months ago

      Hi ur065030, Nancystahly,

      Greetings from the Roku Community!

      Thanks for letting us know about the issue you've experienced with your Roku TV, which only has red, black, and blue screens.

      We want to learn more about the issue you are currently experiencing, but we need more details.

      • What model is your Roku TV? (Hisense, TCL, ONN, Select Series, Pro, Series, Plus Series, etc.)
      • Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
      • Does the issue only occur on a specific channel while streaming or throughout the Roku platform?
      • What troubleshooting steps have you taken so far to resolve the issue?

      With more detailed information, we'll be able to assist you further.

      All the best,
      Chel