Forum Discussion

SW5's avatar
SW5
Reel Rookie
5 years ago

Tv possessed by Hulu

I can’t get out of the Hulu app on my Roku TV. I’ve tried unlinking my device and re-linking it and when I relinked it, the Hulu app immediately re-started. I can’t even turn off my tv. When I turn it off, the Hulu app immediately starts up again. I can’t get to the homepage to restart or anything since it just immediately goes back to Hulu. How do I resolve this issue. I also tried unplugging and plugging my tv back in, and nothing is working 

6 Replies

  • Somewhere on your TV is a reset button.

    find it and hold it in a good 30 seconds.

    • REW631's avatar
      REW631
      Newbie

      My 55 inch Roku goes straight to Hulu and does not respond to remote.  I also turned it off and unplugged it.  Still goes to Hulu when I turn it back on.  I read that perhaps pushing reset button would help.  Can’t find reset button

      • renojim's avatar
        renojim
        Community Streaming Expert

        REW631, the reset button is somewhere on the back; every TV is different.  If you take the batteries out of the remote (assuming it's not rechargeable), does it still happen?

  • SW5's avatar
    SW5
    Reel Rookie

    Update: I was able to factory reset it and it after a few moments, it still went back to Hulu screen. 

    • boogernose's avatar
      boogernose
      Roku Guru

      probably wasnt a Factory Reset but a System restart.

      Hold the button in longer.

      If you are using any sort of MicroSD memory pull it out.

      How old is the TV?

      If you succeed with a Factory Reset I would open a different account.