Tv keeps recognizing old roku device and not new one
I removed my old device from my account and connected new one, but my TV keeps showing the old device. I've unplugged TV, re-plugged in device, nothing works.
Ahhhh. Maybe the issue is with the TV. Sometimes the TV reports a "label" for the HDMI that a device is connected to. (ie. from my TV settings, I can rename these labels. If I wanted to, I could plug in a Roku and call it a DVD. Or if I plugged my Roku into the HDMI port that my DVD player was plugged into, my TV would report my Roku as DVD).
Some TVs automatically detect when a new HDMI device is plugged in, while others don't.
Try toggling through through the HDMI Inputs using your TV remote (not Roku remote) and see if the "new" Roku device pops up. If it simply the label issue, try going into the TV HDMI settings and see if you can rename it.
Are we getting closer to what you are seeing and having an issue with?
