Forum Discussion

Jeremiah5's avatar
Jeremiah5
Newbie
5 months ago
Solved

Tv isnt turning on no matter what i do

Roku tv will not turn on, or factory reset, I have tried everything else. 

  • RokuJohnB's avatar
    RokuJohnB
    5 months ago

    Hi Jeremiah5,

    Welcome to the Roku Community!

    If you are experiencing an issue where your Roku TV screen will not turn on, this may be related to a hardware problem. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

    For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

    Hope you'll find this info useful. Let us know if you still have any questions.

    Kind regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    5 months ago

    Hi Jeremiah5,

    Welcome to the Roku Community!

    If you are experiencing an issue where your Roku TV screen will not turn on, this may be related to a hardware problem. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

    For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

    Hope you'll find this info useful. Let us know if you still have any questions.

    Kind regards,
    John