Forum Discussion

kabob212's avatar
kabob212
Newbie
2 years ago
Solved

TV Input Shortcuts Missing from Home Page

Until today, pressing "Home" button on TCL - Roku TV remote showed all the streaming apps AND individual shortcut buttons to each TV input ( HDMI1, HDMI2, HDMI3, etc).  I have bluray player and game ...
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! kabob212,

    We appreciate your post to the Roku Community!

    We understand that you wanted to know how to hide or show shortcuts. We're happy to help.

    Use the instructions below to hide or show tile shortcuts in your channel grid.

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select the Home screen.
    4. Select Shortcuts
    5. Scroll to the desired shortcut.
    6. Press OK on your remote to hide (unchecked) or show (checked) the shortcut.
    • Tip: To hide or move shortcuts, you can also press Star* on your Roku remote when a shortcut is highlighted in the channel grid on your home screen.

    Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.

    Thanks,

    Arjiemar 

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

Hello! kabob212,

We appreciate your post to the Roku Community!

We understand that you wanted to know how to hide or show shortcuts. We're happy to help.

Use the instructions below to hide or show tile shortcuts in your channel grid.

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select the Home screen.
  4. Select Shortcuts
  5. Scroll to the desired shortcut.
  6. Press OK on your remote to hide (unchecked) or show (checked) the shortcut.
  • Tip: To hide or move shortcuts, you can also press Star* on your Roku remote when a shortcut is highlighted in the channel grid on your home screen.

Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar 

  • kabob212's avatar
    kabob212
    Newbie
    2 years ago

    Thanks for replying @Arjiema

    My question was how to get each TV Input shortcut (HDMI1, HDMI2, HDMI3, HDMI4, AV) back onto the Home page as their own shortcut as they've always been.  Apparently there was a software update that changed the appearance of the Home page and it also eliminated all of those individual shortcuts.

    Your solution did not solve the issue.  None of the TV Input shortcuts are able to be moved onto the Home Page.  All of them are stuck in a sub-category labeled "TV Inputs".  Pressing the * button only allows you to hide or show or move them within that subcategory. 

    Please fix this in the next update, Roku.

     

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      kabob212,

      We just wanted to let you know that we appreciate your feedback and will share it with our team. 

      Thank you for taking the time to share your thoughts with us!

      Do not hesitate to let us know if you have any additional feedback.

      Regards,

      Arjiemar

      • Rocoouser1245's avatar
        Rocoouser1245
        Newbie
        2 years ago

        I have the same issue. Can you confirm that removing the individual av inputs from the Home Screen was intentionally done by Roku and why? 

    • PLolo's avatar
      PLolo
      Channel Surfer
      2 years ago

      Thanks for posting. I see we have the same issue. Home and antenna wont work without internet connection. Like you said, something is up with the latest update.

      Thanks

      • AngieF's avatar
        AngieF
        Reel Rookie
        2 years ago

        So I'm not going crazy.   I've spent past 2 hours trying to set up new TV in rv.  Had been able to select Antenna tile from home screen to watch over the air channels.  Hadn't connected it to internet until tonight.   Now if I log off internet, the home screen is empty - all tiles are missing!   This needs fixing asap!

  • PLolo's avatar
    PLolo
    Channel Surfer
    2 years ago

    I am having the same issue and this did not fix anything. 

    My Home Screen shows nothing since the new update UNLESS the internet is connected.

    It asks me to connect to the internet to watch Antenna TV or Live TV.

    The added feature of the Live TV Tab, not home button, has stolen any ability to use antenna tv, plus requires internet connection.

    This started after new update which restarted my tv and asked me to register even after I have been a user and registered.

    I have factory reset tv, updated and registered the device for a secomd time amd still same issue...Home page does not liad without internet cinnection and no antenna tv without internet connection.

    Please fix this update bug!!

    Thanks

  • shafferlinda121's avatar
    shafferlinda121
    Newbie
    2 years ago

    My grid is missing from my Home Screen with all the apps..and cable access