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- renojimCommunity Streaming Expert
Have you tried to contact Philips since they made the TV?
Where to get support for your Roku TV™ | Official Roku Support
- Kandirose86Binge Watcher
they have not responded so they really don’t care.
- RokuTakashiCommunity Moderator
Hi Kandirose86,
Thanks for keeping us posted.
We're sorry to hear about this experience. it seems like this issue can be addressed by directly working with the TV manufacturer's support since they provide direct assistance with their TV models.
We hope the best for you.
All the best,
Kash