Forum Discussion

jamescobban's avatar
jamescobban
Reel Rookie
3 years ago

tv cannot connect to streaming services

My SHARP TV with Roku is connected to my high speed internet router by an Ethernet cable.  When I do a speed test from other cable connected devices I have 25Mbps download speed.  When I ask the roku...
Anonymous's avatar
Anonymous
3 years ago

Hi jamescobban

Welcome to the Roku Community!

I'd be delighted to look closely to see how we may assist you in getting started. Have you tried connecting your Roku to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue.

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

  • baloonatic's avatar
    baloonatic
    Newbie
    3 years ago

    I have done EVERYTHING!! 

    • RokuArvyS's avatar
      RokuArvyS
      Retired Moderator
      3 years ago

      Hi baloonatic

      Welcome to the Roku Community!
      We'd like to know how we can help with your streaming services. Can you provide us more information so that we can further assist you?
      Regards,
      Arvy