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epomroy's avatar
epomroy
Newbie
3 years ago

Trying to set up Roku express, can't get past the ROKU banner page, no initial set page......

Attempting to set up new ROKU express, I do not get the initial set up page.

2 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    epomroy, the model number of your Express would help.  If it's one that didn't come with a power adapter make sure the one you're using is up to the task.  Many TV USB ports don't supply enough power.  Try one from a phone or tablet that can supply at least 1 Amp (e.g., Output:  5V 1A).

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator

    Hi epomroy

    Thanks for the post.

    Could you tell us more about your concern? What are the troubleshooting steps you've tried? A photo of the issue occurring would be a great help as well.

    With more information, we can assist you further.


    All the best,
    Kariza