Forum Discussion

dlburris's avatar
dlburris
Newbie
3 years ago

Trying to connect Roku - "will only connect to in home wi-fi signal"

I have an air bnb and am trying to connect roku to my home comcast signal, and keep getting a "will only connect to in home wi-fi signal"

  • DBDukes's avatar
    DBDukes
    Community Streaming Expert

    dlburris 

    If you have a Roku device that supports 2.4 GHz only, be aware that Comcast and other ISPs have started changing the 2.4 GHz settings to only support 802.11 g/n, rather than the traditional b/g/n. That causes issues with Roku devices.

    If that's the case, change the settings to b/g/n. Or, get them to.

    If your Roku device supports 5 GHz, ensure there is a sufficient 5 GHz signal reaching the device.