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Greendog5727's avatar
Greendog5727
Newbie
3 years ago

Trouble setting up on second tv

I was able to setup an account on one tv but when I tried to set up on a second tv I received the following error message:  We detected the email you are trying to activate did not match the one in your account. Please try again.

But I used all the same information..help.

TV & Player Setup

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    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      3 years ago

      On the working Roku go to Roku menu path Settings / System / About.   The email address shown there is the email address associated with the account.