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LH11's avatar
LH11
Newbie
2 years ago
Solved

Tlc Roku tv went dark can barely see it

My 32-in TLC Roku TV I have been using it as my security monitor was working fine all of a sudden went really dark and barely see the picture what could be wrong with it

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, LH11

    Thanks for posting, and welcome to the Roku Community.

    We understand the screen display issue you've encountered with your TCL Roku TV. In addition to renojim's response to your query, it's best to directly reach out to TCL's support and inquire further about this issue. Roku TV manufacturers provide direct support with their TV models including assistance with warranties and hardware issues that will be handled by their support.

    You can reach TCL at TCL Support 

    Best wishes,
    Kash

2 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    The most likely cause is that the backlight has failed.  You'll find many, many reports of the same thing happening to Roku TVs made from various manufacturers.  There's nothing to be done unless you're comfortable taking the TV apart, finding the replacement parts, and fixing it yourself.  It is the kind of thing that would be covered by the manufacturer's (TCL's) warranty, but don't expect any help from them if the warranty has expired.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, LH11

    Thanks for posting, and welcome to the Roku Community.

    We understand the screen display issue you've encountered with your TCL Roku TV. In addition to renojim's response to your query, it's best to directly reach out to TCL's support and inquire further about this issue. Roku TV manufacturers provide direct support with their TV models including assistance with warranties and hardware issues that will be handled by their support.

    You can reach TCL at TCL Support 

    Best wishes,
    Kash