there's always a problem with Roku I'm so sick of this stuff. always check. source

Greetings from the Roku Community, debra26!

We want to further investigate this issue that you had. Can you please provide the following information below?

• What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
• Are you getting any error messages or codes?
• Could you elaborate more about your concern?
• What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John