Forum Discussion
3 Replies
- TivoburkeeCommunity Streaming Expert
How close are your neighbors? Do you share internet?
- IchikaaNewbie
Our houses are pretty close and no
- RokuCarlyCommunity Moderator
A warm welcome here in the Roku Community, Ichikaa.
I'd be happy to dig deeper into the unexpected ONN Roku TV prompt on your Roku mobile app, and I appreciate you reporting this.
Firstly, I would like to gather further information about this to assess your concern better and provide you with the most accurate resolution. Kindly let me know the following:
- Have you paired your Roku mobile app to an ONN Roku TV before?
- Are you connected to private/personal Wi-Fi?
- When did this randomly appear?
I'll be looking forward to your response so I can find you the best resolution possible.
Best regards,
Carly