Forum Discussion

nrgfield's avatar
nrgfield
Newbie
2 years ago
Solved

"The USB device is drawing too much current. Please remove the device" - Roku 3930R/Sony TV

  Last night while streaming Apple TV to our Sony tv the message "The USB device is drawing too much current. Please remove the device." showed. We tried the following debugging switch the US...
  • renojim's avatar
    renojim
    2 years ago

    Neither of those USB ports is sufficient as it requires 1A minimum.  If it's not working when plugged into the wall, I would suspect whatever USB power adapter you're using is faulty or insufficient.  Try another one if you have one lying around.  Look at the fine print on the USB power adapter/charger - it should say something like, Output:  5V 1A (or 1000mA).  Greater then 1A/1000mA is OK as well.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

Neither of those USB ports is sufficient as it requires 1A minimum.  If it's not working when plugged into the wall, I would suspect whatever USB power adapter you're using is faulty or insufficient.  Try another one if you have one lying around.  Look at the fine print on the USB power adapter/charger - it should say something like, Output:  5V 1A (or 1000mA).  Greater then 1A/1000mA is OK as well.