Forum Discussion

sar_i's avatar
sar_i
Newbie
4 months ago
Solved

The tV is broken but it also works.

Okay so backstory:My sister was cleaning up the room and broke the tv. It has a crack and flickering and that crack cause the tv to factory reset. So now I’m loging back in with the same account and the same tv how do I control that same device that is on here in my account to the same tv. I don’t want to start all over when it’s the same tv.Basically what I am saying I want to login back with this tv without registering the same tv as a new one.

  • renojim's avatar
    renojim
    4 months ago

    If the screen is cracked, I'm not sure why you'd bother with it, but if you link it to the same Roku account that it was originally linked to all your apps and subscriptions that you pay through Roku will be restored.  Settings won't be restored, the apps may appear in a different order, and some apps may require logging in again.  That's as good as you can do.

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    4 months ago

    If the screen is cracked, I'm not sure why you'd bother with it, but if you link it to the same Roku account that it was originally linked to all your apps and subscriptions that you pay through Roku will be restored.  Settings won't be restored, the apps may appear in a different order, and some apps may require logging in again.  That's as good as you can do.