Forum Discussion

BCRUNK's avatar
BCRUNK
Newbie
3 years ago
Solved

Text size for movie/show description in apps too small!

The show/movie’s description of what it is about in Apps like Hulu, Netflix, & Amazon Prime is way too small! Is there a way to possibly make the font size a bit bigger or a way to zoom in on screen a bit?
I honestly just cannot read what a show is about because the wording is so small. Any help or useful tips would be greatly appreciated thanks so much! 🙂 (Photo attached of what I’m referring to below!) It’s like that for a lot of app’s description for show /movie where!

 

  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Hi, BCRUNK 

    Apologies for the confusion. In this case, we highly suggest reaching out to the Customer Support of HULU for further assistance. Content providers on the Roku platform manages their own channel, and they'll be able to address your concern once they are informed with this.

    Thanks for your patience and understanding.

    Sincerely,
    Carly

     
     

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    3 years ago

    A warm welcome here at the Roku Community, BCRUNK!

    Thanks for raising your concern with us. We'd be more than happy to further assist you with this.

    Firstly, we can't guarantee that changing/customizing your closed captions on your Roku streaming device will also change it from inside the apps that you've mentioned. Please be aware that most apps or channels on the Roku platform are independently created, maintained, and updated by the channel providers. 

    As a workaround, here's our Support article to help you Customize closed captions. 

    Let us know if you have further queries or clarification; we'd be more than happy to further assist you. 

    Kind regards,
    Carly

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      3 years ago

      RokuCarly-

      I don't think BCRUNK is asking about closed captions at all.

      The descriptions being discussed in the provided screen photo would be the wording below "The Kardashians" program title - all part of the graphics for the page.

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        3 years ago

        Hi, BCRUNK 

        Apologies for the confusion. In this case, we highly suggest reaching out to the Customer Support of HULU for further assistance. Content providers on the Roku platform manages their own channel, and they'll be able to address your concern once they are informed with this.

        Thanks for your patience and understanding.

        Sincerely,
        Carly