Forum Discussion

fitzge93's avatar
fitzge93
Newbie
2 years ago

TCL Roku TV won't stream apps even though connected to WiFi

Wi-Fi has an excellent connection, but none of the apps work-- not even YouTube. Says I need to connect to Internet. I unplugged from the power outlet, turned off TV, restarted Wi-Fi modem, and nothing has worked YET.  Other electronics are connected and working fine. 

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    Try connecting to an alternate network like your phone's hotspot if you can.  It's not  a solution, but then you'll know if it's the TV or something about your network.